Accessibility FAQs

Accessibility FAQs

Is the cinema wheelchair accessible?

Yes! Hot Docs is committed to providing accessible environments, and made this a priority for our recent renovations. There is designated wheelchair seating in the cinema and a washroom on the main floor. Please let our friendly staff know if we can do anything else to help make sure you have a great experience at the movies.

Do screenings have closed captioned content?

Screenings at the Hot Docs Ted Rogers Cinema offer Captiview devices for personal viewing of closed captioned content. In order for closed captions or descriptive sound to be available, the prints that we receive from distributors must have been formatted as such.

Please note that the equipment is subject to availability and you may be asked to leave a form of ID to ensure the safe return of the equipment.

Do you accept Access-2-Entertainment Cards?

Yes. With the card, a patron can receive a complimentary ticket in addition to their regular-priced ticket for their companion.

Is the Cinema scent free?

Your fellow patrons may have allergies and/or chemical sensitivities. Please be considerate by avoiding perfume, cologne and other scented products.